The vehicle should always be parked at the exact same location as where it has been picked up. In some cases, it might be possible that the car has a designated parking space, then please park it there. If this is not the case, park the car in the same street, same parking garage or… Lees verder Where should I park the vehicle at the end of the reservation?
FAQ Category: Uncategorized FAQ
How do I start an electric vehicle?
Put the clutch in the P-mode Use the brake pedal Press the Start/Stop button Put the clutch in D-mode Release the brake pedal You can now begin driving by gently pressing down the “gas” pedal Attention: An electric car does not make sound after starting
I cannot start the electric vehicle, what should I do now?
Check if the clutch is in P-mode Unlocked the car with the key? Please close the doors and unlock the vehicle via the app. The immobilizer will now be deactivated. Still not able to start? Contact DriversDesk via 085 048 57 00, we will be happy to help Attention: An electrical car does not make… Lees verder I cannot start the electric vehicle, what should I do now?
How do I turn off an electrical vehicle?
Use the brake pedal Put the clutch in the P-mode Press the Start/Stop button Release the brake pedal Open the doors of the vehicle The vehicle is now turned off Attention: The radio may remain on during the process. Dont worry, it will turn off automatically.
I cannot unlock the vehicle, what should I do now?
Check if you have a data connection Check if the Bluetooth on your phone is turned on Check if you are within 5 meters of the vehicle Check if the vehicle was not closed with the key. If this is the case, the vehicle can only be opened with the key again Check if you… Lees verder I cannot unlock the vehicle, what should I do now?
How do I lock the vehicle?
Open the WeGo Carsharing app Enter your username and password Press the calendar icon in the bottom of the screen Press the button with the lock icon Depending on the version of the app, you may be asked if you want to end your reservation. If you want to end your reservation, tap Yes. Tap… Lees verder How do I lock the vehicle?
I cannot lock the vehicle, what should I do now?
Check if you have a data connection Check if Bluetooth on your phone is turned on Check if you are within 5 meters of the vehicle Check if you did not surpass the initial end time of the reservation. If this is the case, please extend the end time of your reservation Check if the… Lees verder I cannot lock the vehicle, what should I do now?
How do I unlock the vehicle?
Open the WeGo Carsharing app Enter your username and password Tap the calendar icon in the bottom of the screen Press the button with the unlock icon You have now successfully unlocked the vehicle
I cannot lock the vehicle, what should I do?
Check if you have a data connection Check if Bluetooth on your phone is turned on Check if you are within 5 meters of the vehicle Check if you did not surpass the initial end time of the booking. If this is the case, please extend the end time of your booking Check if the… Lees verder I cannot lock the vehicle, what should I do?