I cannot lock the vehicle, what should I do?

  1. Check if you have a data connection
  2. Check if Bluetooth on your phone is turned on
  3. Check if you are within 5 meters of the vehicle
  4. Check if you did not surpass the initial end time of the booking. If this is the case, please extend the end time of your booking
  5. Check if the doors of are closed correctly. To be sure, please open and close all the doors of the vehicle
  6. Still having problems? Contact DriversDesk via 085 048 57 00, we will assist you with the issue