Using a shared vehicle

Check if the clutch is in P-mode Check if you are pressing down the brake pedal Press the Start/Stop button once again Still having problems? Unlock the vehicle once again via the WeGo carsharing app and retry the previous steps Still having problems? Contact DriversDesk via 085 048 57 00 and we will happy to… Lees verder I cannot turn off the electric vehicle, what should I do now?

The vehicle should always be parked at the exact same location as where it has been picked up. In some cases, it might be possible that the car has a designated parking space, then please park it there. If this is not the case, park the car in the same street, same parking garage or… Lees verder Where should I park the vehicle at the end of the reservation?

Check if there is a parking space available near to the appointed location. Please keep in mind that this should be in the same street, parking garage or (company) site. In case there is no space available at all, or if you are not sure that you can use any of the available parking spaces,… Lees verder It is not possible to park the vehicle at the appointed location. What should I do now?

Put the clutch in the P-mode Use the brake pedal Press the Start/Stop button Put the clutch in D-mode Release the brake pedal You can now begin driving by gently pressing down the “gas” pedal Attention: An electric car does not make sound after starting

Check if the clutch is in P-mode Unlocked the car with the key? Please close the doors and unlock the vehicle via the app. The immobilizer will now be deactivated. Still not able to start? Contact DriversDesk via 085 048 57 00, we will be happy to help Attention: An electrical car does not make… Lees verder I cannot start the electric vehicle, what should I do now?

Use the brake pedal Put the clutch in the P-mode Press the Start/Stop button Release the brake pedal Open the doors of the vehicle The vehicle is now turned off Attention: The radio may remain on during the process. Dont worry, it will turn off automatically.

Check if you have a data connection Check if the Bluetooth on your phone is turned on Check if you are within 5 meters of the vehicle Check if the vehicle was not closed with the key. If this is the case, the vehicle can only be opened with the key again Check if you… Lees verder I cannot unlock the vehicle, what should I do now?

Open the WeGo Carsharing app Enter your username and password Press the calendar icon in the bottom of the screen Press the button with the lock icon Depending on the version of the app, you may be asked if you want to end your reservation. If you want to end your reservation, tap Yes. Tap… Lees verder How do I lock the vehicle?

Check if you have a data connection Check if Bluetooth on your phone is turned on Check if you are within 5 meters of the vehicle Check if you did not surpass the initial end time of the reservation. If this is the case, please extend the end time of your reservation Check if the… Lees verder I cannot lock the vehicle, what should I do now?