FAQ Category: Uncategorized FAQ

Open the WeGo Carsharing app Enter your username and password Tap the calendar icon in the bottom of the screen Tap the pencil icon Select a new time slot Tap the Edit booking button You have now successfully changed the time slot

Note: A booking can only be extended before the initial end time. Open the WeGo Carsharing app Enter your username and password Tap the calendar icon in the bottom of the screen Tap the booking you wish to extend Tap the clock icon Select a new end time Tap the Edit booking button You have… Lees verder How do I extend my booking?

Attention: You can only make a day booking for the next day and any subsequent day. It is not possible to make a day booking for the current day. A day booking is a reservation from 00:00 until 00:00 Open the WeGo Carsharing app Enter your username and password Tap the date bar below the… Lees verder How do I make a booking for a whole day?

Attention: You can only make a weekend booking for a  full weekend in the future. It is not possible to make  a weekend booning for a weekend that has already started. A weekend booking is from Friday 17:00 until Monday 9:00 Open the WeGo Carsharing app Fill in your username and password Tap the date… Lees verder How do I make a reservation for a whole weekend?

Please contact DriversDesk via 085 048 57 00. We can help you with retrieving your username and see if your account has been activated.

Tap the FORGOT PASSWORD button. You will receive an email on the email address that is connected to your username. Via this email you can create a new password. Attention: Your password reset email will be send from a ‘no reply’ email address, please also check your unwanted and spam folder If there are still… Lees verder I forgot my password, what should I do now?

Open the WeGo Carsharing app Enter your username and password Tap the date bar below the map Select the right date and time Tap the SHOW AVAILABLE VEHICLES button Select the vehicle you want to book Check the booking for errors Tap the BOOK button You have successfully booked a vehicle

Check your username and password Have you used the correct username and password, but are you still not able to login? Please contact DriversDesk via 085 048 57 00, we will gladly investigate the issue.

Open the WeGo Carsharing app Enter your username and password Tap the LOGIN button You are now successfully logged in