The vehicle is damaged, but I can still drive. What should I do?

Before your trip:
  1. Open the WeGo Carsharing app
  2. Enter your username and password
  3. Tap the calendar icon in the bottom of the screen
  4. Tap the Start booking button / the unlock button
  5. You will be asked to check the vehicle for damage
  6. Encountered damage? Process this through the app
  7. Add a photo of the discovered damage
  8. After you are done with this process, WeGo will receive a notification of the damage
  • You can now start your trip
If you do not get the option to register damage, please contact DriversDesk at 085 048 57 00.
At the end of your trip:
  1. Open the WeGo Carsharing app
  2. Enter your username and password
  3. Tap the calendar icon in the bottom of the screen
  4. Tap the End booking buttun / the lock button
  5. You will be asked to check the vehicle for damage
  6. Encountered new damage? Process this through the app
  7. Add a photo of the encountered damage
  8. After you are done with this process, WeGo will receive a notification of the damage
  • You can now end your reservation
If you do not get the option to register damage, please contact DriversDesk at 085 048 57 00.