- Check if you have working data connection
- Check if Bluetooth on your device is turned on
- Check if you are within 5 meters of the vehicle
- Check if you did not surpass the initial end time of the reservation. If this is the case, please extend the end time of your reservation
- Check if the doors of the vehicles are closed correctly. To be sure, please open and close all the doors of the vehicle
- Still having problems? Contact DriversDesk via 085 048 57 00, we will gladly assist you with the issue